NeighborGoodz Network Inc. Privacy Policy

Last Updated: February 5, 2025

This Privacy Policy explains how NeighborGoodz Network Inc. ("we," "us," or "our") collects, uses, shares, and protects personal information when you use our website and services (collectively, the "Service").

1. Age Restriction

The Service is intended for users who are 18 years of age or older. We do not knowingly collect personal information from individuals under 18. If we learn that we have collected personal information from an individual under 18, we will take steps to delete such information.

2. Information We Collect

2.1 Information You Provide

We collect information you provide directly to us, including:

• Email address (required for account creation)
• Name (optional)
• Profile information (optional), such as profile picture and location
• Listing information, including product images, descriptions, prices, and location
• Communications with other users through our platform
• Friend connections and related social features

2.2 Information Collected Automatically

We automatically collect certain information when you use the Service:

• Usage data and analytics
• Device information (operating system, browser type)
• IP address and approximate location
• Cookies and similar tracking technologies

3. How We Use Your Information

We use the collected information to:

• Create and maintain your account
• Provide, operate, and improve the Service
• Display your listings and facilitate transactions between users
• Send promotional emails about items listed by your friends
• Send service-related notifications and updates
• Prevent fraud and abuse
• Comply with legal obligations

4. Information Sharing and Disclosure

We do not sell your personal information. We may share your information in the following circumstances:

• With other users as necessary for the Service (e.g., when you create a listing or communicate with another user)
• With third-party service providers who assist in operating our Service:
  • Email service providers
  • Cloud storage providers
• In response to legal requests or to protect rights
• In connection with a business transfer (e.g., merger or acquisition)

5. Data Retention

We retain your personal information for as long as necessary to provide the Service and fulfill the purposes outlined in this Privacy Policy. When you delete your account:

• Public listings and communications will be removed within 30 days
• Account information will be retained for 90 days to handle any disputes
• Transaction records may be retained for up to 7 years for legal and tax purposes
• You may request immediate deletion of your personal information, subject to legal requirements

6. Your Rights and Choices

You have the right to:

• Access, correct, or delete your personal information
• Opt-out of marketing communications
• Request a copy of your personal data
• Close your account

6.1 Canadian Residents

Under PIPEDA (Personal Information Protection and Electronic Documents Act), you have the right to:

• Access your personal information
• Challenge the accuracy of your personal information
• Withdraw consent for data collection and use

6.2 California Residents

Under the California Consumer Privacy Act (CCPA), you have additional rights, including:

• The right to know what personal information is collected
• The right to delete personal information
• The right to opt-out of the sale of personal information (note that we do not sell personal information)
• The right to non-discrimination for exercising these rights

7. Security

We implement appropriate technical and organizational measures to protect your personal information. However, no method of transmission over the Internet or electronic storage is 100% secure.

8. International Data Transfers

We process and store information in Canada and the United States. By using the Service, you consent to the transfer of information to countries outside your country of residence, which may have different data protection rules.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date.

10. Contact Us

If you have questions about this Privacy Policy or our privacy practices, please contact us at: hello@neighborgoodz.com

This Privacy Policy was last updated on January 27, 2025.